This will allow your web browser to try to process the document directly. Or, if you're technically-inclined, you could save the document to disk, and then try to figure out what it really is. That's the status message displayed by AlternaTIFF after it has requested the TIFF document from the web browser and, indirectly, the web site , but before it has received any response to that request.
If it appears for longer than a fraction of a second, and your computer isn't busy downloading other things, then something's probably gone wrong. If the problem occurs on just one web site, there's probably something wrong with that web site. If it occurs on all web sites, there must be something preventing TIFF documents from reaching you, such as a firewall, proxy server, ad-blocker or other filtering software. In either case, you could try right-clicking on the message, and selecting "View Image" from the menu.
With any luck, you'll get an error page giving some information about what went wrong. It probably indicates that a web server malfunction caused the TIFF file to be corrupted. The problem needs to be fixed by the web server operator or web application developer. Not all versions of QuickTime are the same, so these instructions may not be perfect.
If you're using Netscape or a Mozilla-based browser, and having trouble disabling QuickTime, this item may also be useful. If you have a problem with QuickTime that this does not resolve, check with Apple for support options. If you print an extrememly large image say, over 10, pixels wide or tall , you may sometimes only get a blank page. There are limits to the image size that AlternaTIFF and the Windows features it uses can handle, and as images get larger, often the first thing to fail is printing.
The exact limit depends on what your printer driver software can handle. Unfortunately, there is no workaround at this time. You'll have to open the image in a more advanced graphics application, and print from there.
AlternaTIFF has very little keyboard support. For a variety of reasons, keyboard handling is problematical in plug-ins and similar web page objects. It's very difficult to sort out which keystrokes should be handled by which object. Plus, no matter what key commands we choose, someone is bound to find them objectionable because they conflict with their application that uses AlternaTIFF.
Here are the only keyboard commands available. However, in most circumstances these will not work in Internet Explorer. IE normally reserves navigational keys for itself, so these keys do not work in IE except in full-page mode which has its own problems. It is possible for an ActiveX control to dig around in IE and intercept its keystrokes, but for now at least, we have chosen not to do that.
In most other browsers, the keys will work even in embedded mode, but you may have to first click on the plug-in or perhaps Tab to it to set keyboard focus. So if AlternaTIFF supports the commands you need, you can write your own keyboard handler that works just the way you want.
If you don't see it on the menu, probably not. There is nothing wrong with doing that, but our ability to help with problems will be limited. The way to do that is to associate ". There are several ways to associate files with programs, and they are slightly different in different versions of Windows. Try searching the Windows help system for a topic named something like "associate a file with a program".
For example, in Windows XP: locate any. You may find that Internet Explorer requires you to click through a security warning for each file. However, enabling this causes another problem: read this. Questions specific to Internet Explorer The toolbar buttons sometimes stop working This issue was fixed in version 2.
Sometimes, instead of loading AlternaTIFF, IE may just display a rectangle with an icon similar to one of the following: or Clicking on it may or may not produce an error message of some sort. Some web pages, such as our installation page, provide alternate content to be used in the event that an ActiveX control could not be used. In that case, you may see a message, maybe something like "You need to install a TIFF viewer", instead of a rectange-with-icon.
Please check whether it works at our test page. If all of the tests are successful, then it is installed correctly, and there is probably a problem with the web site you're using, not with AlternaTIFF.
If only Test 3 is unsuccessful, read this. If the problem is only with one particular public web site, we're usually willing to help diagnose problems like that if you email us the URL of the site.
Sorry, but we can't help with problems on web sites that aren't accessible to us. If you are not the system administrator of your computer, this would probably be a good time to ask your system administrator for help. Microsoft has an article that tells how to identify problems downloading ActiveX controls. It's somewhat technical, but it may be the only direct way to identify the problem.
Make sure you have permission to install and run ActiveX controls on your computer. Ask your system administrator, or log in as a more privileged user. If you use a download manager, "safe surf" utility, or any similar type of browser add-on, try disabling it. This is a long shot, because IE will usually tell you when that is the problem.
Try to install it again from the auto-install page. If the "AlternaTIFF ActiveX control is installed in your browser" image shows up, but it still doesn't work on our test page, try re-activating it. This is a fairly drastic step, and will probably reset some things that you don't really want to reset.
You do not need to hold down the mouse button. Left-click again to close the window. Advanced: While zoomed, click the right mouse button to lock the image in place, and also allow the mouse to move over the whole screen, switch to other programs, whatever.
To resume panning, click the right mouse button on the zoomed window again. Pan drag. In Panning mode the Hand button on the toolbar , you can click on the image and drag it to scroll other parts of it into view. If the image is a "hot-link", or you are in Zooming mode, you can must hold down the Ctrl key when you click the mouse. If you are in Best Fit mode, you will automatically go into Zooming mode, since panning would be useless.
Please choose from the following three options there are two download methods available for the ActiveX control. If you use Internet Explorer, you should probably select option 1.
Otherwise, select option 3. ActiveX control, auto-install For Internet Explorer. Any ideas on how to resolve this issue?
I reckon this has something to do with the Alternatiff plugin that's interfering with what program to use to open these files within IE. This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread.
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